Terms & Conditions

1 Introduction

These Terms and Conditions ("Terms", "Agreement") are entered into between main24a ("the Platform", "we", "us", "our") and any individual ("User", "you", "your") who accesses, registers on, or otherwise uses the main24a website accessible at https://main24a.cam and any associated subdomains, mobile interfaces, or software applications (collectively, "the Platform").

main24a operates as an online casino and sports betting platform under an international gaming licence issued by a recognised offshore regulatory authority. The Platform provides online gambling services including live casino, sports betting, slot games, esports wagering, and related entertainment products.

By creating an account, accessing the Platform, or placing any wager or bet, you agree to be fully bound by these Terms, our Privacy Policy, and our Responsible Gambling Policy. If you do not agree to these Terms, you must immediately cease use of the Platform and close your account.

2 Definitions

For the purposes of these Terms, the following definitions apply:

3 Account Eligibility

To be eligible to register and maintain an Account on main24a, a User must satisfy all of the following criteria at the time of registration and on a continuous basis throughout their use of the Platform:

• You must be a natural person, not a corporate entity or automated agent.
• You must be at least 21 years of age. main24a strictly prohibits access by individuals under the age of 21. This age restriction applies regardless of the legal minimum gambling age in your jurisdiction where a lower threshold may exist.
• You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
• You must not be a resident of a Prohibited Jurisdiction.
• You must not be a current employee, director, contractor, or agent of main24a, nor an immediate family member of any such person.
• You must not have been previously self-excluded or permanently banned from the Platform.
• You must provide truthful, accurate, and complete information during registration and maintain the accuracy of that information over time.

4 Account Registration

Each User is permitted to hold one Account only on the main24a Platform. Duplicate or multiple accounts are strictly prohibited and will result in the closure of all associated Accounts and forfeiture of any balances therein, subject to our Anti-Money Laundering (AML) obligations.

4.1 Registration Information

During registration, you are required to provide accurate personal details including your full legal name as it appears on your government-issued identity document, a valid email address, your date of birth, and a secure password. You agree to keep this information current and to notify us promptly of any changes.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials. main24a will never request your password via email, live chat, or telephone. Any activity carried out under your Account credentials is deemed to be authorised by you unless you have notified us of a security breach. You agree to use two-factor authentication where offered and to notify our support team immediately upon discovering any unauthorised access.

4.3 Account Currency

Accounts may be denominated in MYR (Malaysian Ringgit) or other supported currencies as displayed during registration. Once an Account currency is set, it cannot be changed. All transaction amounts displayed will be in the Account's designated currency.

5 Know Your Customer (KYC)

main24a is required under its international gaming licence obligations to conduct identity verification on all Account holders prior to processing withdrawals and, in certain circumstances, before permitting deposits above specified thresholds.

5.1 Required Documentation

The following documents may be requested at any time:

• Proof of Identity: Valid Malaysian MyKad (national identity card, front and back), Driver's License, or Passport.
• Proof of Address: A recent utility bill, bank statement, or telecommunications invoice issued within the last three (3) months, displaying your full name and residential address.
• Proof of Payment Method: A photograph or scan of the bank card or e-wallet account used to deposit, confirming ownership.
• Selfie Verification: A clear, current photograph of you holding your primary identity document alongside your face.

5.2 Verification Timeline

Standard KYC review is completed within 24–48 business hours of document submission. Where additional verification is required, we will contact you via your registered email address. Withdrawals will be held pending until verification is complete. main24a reserves the right to request additional documentation at any stage in accordance with our AML obligations.

6 Deposits & Withdrawals

6.1 Supported Payment Methods

main24a supports deposits and withdrawals via the following methods, subject to availability in your region: DuitNow, FPX (Financial Process Exchange), Touch 'n Go eWallet, Boost, GrabPay, Maybank online banking, CIMB Clicks, Public Bank online banking, Hong Leong Connect, and cryptocurrency transfers including Bitcoin (BTC), Ethereum (ETH), and Tether (USDT).

6.2 Deposit Conditions

• Minimum deposit amounts vary by payment method and are displayed at the point of deposit.
• Deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited.
• main24a does not charge platform fees on deposits, though your payment provider may impose their own charges.
• Deposited funds are credited to your Account upon confirmation from the payment processor, typically within minutes for instant payment methods.

6.3 Withdrawal Conditions

• Withdrawals will only be processed to a payment method previously used for deposits on the same Account (same-source rule), subject to AML compliance requirements.
• All withdrawal requests are subject to KYC verification being completed and approved prior to processing.
• Withdrawals are typically processed within 24–72 hours of approval, depending on the payment method selected.
• main24a reserves the right to conduct additional verification checks on withdrawal requests where unusual activity or potential fraud is identified, and to delay processing pending the outcome of such checks.
• Withdrawal of Bonus Funds is not permitted until all applicable Wagering Requirements have been met in full.

7 Bonuses & Promotions

main24a offers various promotional incentives to new and existing Users, including welcome bonuses, reload bonuses, birthday rewards, referral bonuses, and VIP tier benefits. All promotions are subject to the following general conditions as well as any specific terms stated at the time of the offer.

7.1 General Bonus Terms

• Bonuses are credited as Bonus Funds and are subject to individual Wagering Requirements before withdrawal is permitted.
• Bonus Funds and real money funds are tracked separately within your Account Wallet.
• Games may contribute at different percentages towards satisfying Wagering Requirements — live casino games, table games, and certain slot titles may contribute at rates less than 100%.
• main24a reserves the right to void Bonus Funds and associated winnings where abuse, collusion, or exploitation of promotions is suspected.
• Each promotion may be claimed once per household, device, IP address, or payment method unless otherwise stated.

7.2 Welcome Bonus

The Welcome Bonus applicable to new Account registrations is as described on the Platform at the time of registration. Wagering requirements, minimum deposit thresholds, and eligible games will be clearly stated in the offer terms. main24a reserves the right to modify or withdraw Welcome Bonus offers at any time without prior notice to persons who have not yet registered.

8 Betting Rules

All sports betting, live casino, and gaming activity on main24a is subject to the following general rules and to any product-specific rules displayed within each game or market.

8.1 Wager Acceptance

A wager is not confirmed until the Platform has displayed an acceptance confirmation to the User. main24a reserves the right to decline, limit, or void any wager placed in error, at incorrect odds due to a technical fault, or where there is reasonable evidence of irregular betting patterns.

8.2 Odds and Results

Sports betting odds are provided in real time and may change prior to confirmation. main24a uses results from official governing bodies and recognised data providers. Where a result is disputed or subject to official review, settlement may be delayed until an official outcome is confirmed.

8.3 Game Integrity

All RNG (Random Number Generator) casino games offered on the Platform are certified by independent third-party testing laboratories and are operated with verifiable fairness. Live casino games are streamed from professional studio environments under controlled conditions. In the event of a game disconnection or technical interruption during live casino play, the Platform will apply its disconnection policy as stated in the relevant game-specific terms.

8.4 Maximum Winnings

main24a applies maximum single-session and total winnings limits which are displayed within the relevant product terms. The Platform reserves the right to limit maximum payouts on any game or market without prior notice.

9 Prohibited Conduct

Users are strictly prohibited from engaging in any of the following activities on or in connection with the main24a Platform:

• Opening or attempting to open more than one Account for personal use.
• Providing false, misleading, or incomplete personal information during registration or KYC.
• Using the Platform for any money laundering, fraud, or other financial crime.
• Exploiting software errors, system glitches, or technical vulnerabilities to gain an unfair advantage.
• Using automated betting software, bots, scrapers, or any form of artificial intelligence to interact with the Platform without prior written consent.
• Colluding with other players or engaging in any form of match-fixing, bonus abuse, or chip dumping.
• Engaging in chargebacks or payment disputes without first contacting our support team to resolve the matter.
• Accessing the Platform from a jurisdiction where doing so is prohibited by applicable law.
• Engaging in any conduct that harasses, threatens, or abuses members of the main24a support team or other users.

Any breach of the above may result in immediate Account suspension, forfeiture of Account balances and pending winnings, reporting to relevant financial or law enforcement authorities, and permanent banning from the Platform.

10 Intellectual Property

All content on the main24a Platform — including but not limited to logos, trademarks, trade names, graphics, text, game interfaces, software, data compilations, and the overall look and feel of the Platform — is the intellectual property of main24a or its licensed content providers and is protected under applicable intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not permit reproduction, redistribution, modification, sale, or commercial exploitation of any Platform content.

11 Limitation of Liability

To the fullest extent permitted by applicable law, main24a shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Losses resulting from failed, delayed, or incorrect transactions due to network, banking, or payment processor errors outside our control.
• Losses arising from Platform downtime, maintenance, or technical faults, where reasonable notice was provided or where the interruption was beyond our reasonable control.
• Losses attributable to your failure to safeguard Account credentials or to your sharing of login information with third parties.
• Gambling losses incurred through normal use of the Platform's products.

Nothing in these Terms limits main24a's liability for fraud, wilful misconduct, or any liability that cannot be limited or excluded under mandatory applicable law.

12 Responsible Gambling

main24a is committed to promoting responsible gambling practices. We provide the following tools directly within every Account:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Reminders: Configure alerts that notify you of how long you have been active on the Platform.
• Reality Checks: Periodic pop-up messages reminding you of your current session duration and net position.
• Self-Exclusion: Request temporary or permanent exclusion from the Platform at any time via Account Settings or by contacting our support team.
• Cool-Off Period: A shorter-term account pause of between 24 hours and 6 weeks, during which gambling access is suspended.

main24a is strictly for players aged 21 and above. For additional support and information on responsible gambling, please visit our dedicated Responsible Gambling page.

13 Account Termination

13.1 Termination by User

You may close your Account at any time by contacting our support team via live chat. Upon closure request, we will process any remaining withdrawable real-money balance (after completing required KYC and AML checks) and permanently close the Account. Bonus Funds not subject to a completed Wagering Requirement will be forfeited upon voluntary closure.

13.2 Termination by main24a

main24a reserves the right to suspend, restrict, or permanently close any Account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Reasonable suspicion of fraud, money laundering, or other criminal activity.
• Failure to complete KYC verification within a reasonable period of request.
• Account found to be operated by a person under 21 years of age.
• Regulatory, legal, or licensing authority direction.

Where an Account is closed by main24a due to a Terms breach, balances may be withheld pending investigation. Where no breach is established, any legitimate real-money balance will be returned to the User via the original deposit method.

14 Governing Law

These Terms are governed by and shall be construed in accordance with the laws of the jurisdiction in which main24a holds its gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal complaints procedure shall be subject to the exclusive jurisdiction of the courts of that licensing jurisdiction.

Malaysian users acknowledge that while they may access the Platform, they are solely responsible for compliance with Malaysian law regarding online gambling activities. main24a expressly disclaims any representation that the Platform is lawful to access in Malaysia or any other jurisdiction, and users access the Platform entirely at their own legal risk and discretion.

15 Amendments to These Terms

main24a reserves the right to amend, update, or replace these Terms at any time. Where amendments are material, we will provide reasonable notice to registered Users via email to their registered address or via a notice displayed upon next login.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease use of the Platform and request Account closure prior to the effective date.

The most current version of these Terms is always available at https://main24a.cam/terms-conditions. The date of the most recent revision is displayed at the top of this page.

16 Contact Us

For any questions, concerns, or disputes relating to these Terms and Conditions, please contact the main24a support team through the following channels:

Formal legal notices and regulatory correspondence should be addressed to the Platform's registered legal office through the contact information provided by our compliance team upon request.